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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barbara Carroll

June 19, 2024

5  out of  5 rating by Barbara Carroll
"Extremely happy with the service I received when searching for new car insurance! Mary couldn't have made it any easier to switch. I am very pleased."
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Running With Wolves Gaming

May 20, 2024

5  out of  5 rating by Running With Wolves Gaming
"I was being charged quite a lot at Allstate and I needed to find something more affordable, Montse assisted me with the process to switch to State Farm and even canceled my insurance with Allstate. She is very professional and helpful I’m paying half of what I was paying at the other insurance for the same coverage. Highly recommended!!!"
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Lluvia Campos

May 17, 2024

5  out of  5 rating by Lluvia Campos
"I’d like to say that Montse has been the best agent I have ever had. So attentive to all our questions and has gone above & beyond for us and it’s greatly appreciated. You should honestly give her a call for all your insurance needs."
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Lisette Baez

May 16, 2024

5  out of  5 rating by Lisette Baez
"I would like to express my gratitude to Montse at the State Farm Office in Hoffman Estates, Illinois. for her excellent negotiation on my auto insurance. Excellent assistance in securing a superior coverage at the most affordable price. I will undoubtedly advise anyone searching for a better quote to contact her, and I have no doubt that she will make every effort to offer you the same first-rate service."
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Citlallin Lara

May 16, 2024

5  out of  5 rating by Citlallin Lara
"One hundred percent recommended, the service is excellent, very friendly and willing to help me with all my questions. Also, the prices they gave me were very good."
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iram balderas

May 16, 2024

5  out of  5 rating by iram balderas
"Montse really help me out , she give me the best deal on my insurance for my cars and house , she really do help and shes very nice , also she speak Spanish , shes great on what she she does ! 100% recommend them"
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Victoria Vidana

April 25, 2024

5  out of  5 rating by Victoria Vidana
"My personal opinion for agent Monserratt of State Farns could not be more than to say that I am happy and above all very satisfied with Monserratt's collaboration. She is a complete package agent to begin with, she talks to you as if she has known you for a long time, she treats you like family, she gives you options, she explains what is best for you and your insurance, Monserratt's attitude makes you want to belong to the state farms family from start to finish she was very patient with me . I am very happy for this change, I am a person who likes to come to stay, and I found an agent who helps according to your needs. If someone is looking for an insurance where they treat you like family, look for Monserratt from state farms The treatment you will receive will leave you as happy as I am."
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Delfino Hernández

April 17, 2024

5  out of  5 rating by Delfino Hernández
"Pretty good service"
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Aod Blanco

April 10, 2024

5  out of  5 rating by Aod Blanco
"Very helpful whit all are concerns, great service!!"
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Jose Zaldivar

April 4, 2024

5  out of  5 rating by Jose Zaldivar
"Monse was very helpful and friendly. Great service"
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April 2, 2024

5  out of  5 rating by Javier
"Muy amable Monserrat me ayudo vastante bien.."
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Ofelia Bravo

April 2, 2024

5  out of  5 rating by Ofelia Bravo
"My experience with Montse has been amazing. She taught me how to read my policy line by line, which helped me understand so much. She sold me the best coverages for my house and a bonus a LIFE insurance! She always looks for the best interest of yourself and your family"
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Edgar Zelaya

April 2, 2024

5  out of  5 rating by Edgar Zelaya
"Exceptional service and dedication beyond compare! I have had the pleasure of working with Montse for several years now. For my personal coverage and in my profession as a real estate broker. I have worked with many other agents but Montse truly stands out. Her commitment to service and her extraordinary role as a referral partner have greatly impressed my clients. Montse possesses a remarkable attention to detail and a strong ability to listen and understand her clients needs. This alone sets her apart in an industry where genuine concern for a clients best interests can be overlooked. It's this integrity and selflessness that have earned her the trust and respect of everyone she works with. For anyone seeking an insurance agent, Montse is the epitome of honesty, hard work, attentiveness, and reliability. She is always ready to answer any question, no matter how big or small, ensuring that you feel supported and valued at every turn. Her availability and prompt responses have been a source of comfort and security for my clients and myself. In a world where not all agencies offer the same level of care and commitment, choosing Montse as your Statefarm agent is a decision you will never regret. Her care and guidance are rare finds in today's market. To sum up, her excellence in service, along with her remarkable qualities, make her not just my preferred agent but a trusted partner to my clients. If you're looking for an insurance agent who truly cares and lives by the famous Statefarm saying..."Like a good neighbor, Montse is there!". Look no further!!!"
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Vanessa Zaldivar

April 2, 2024

5  out of  5 rating by Vanessa Zaldivar
"Working with Montse has been so great! She is very timely and knowledgeable. She is always readily available to assist with any of my questions or needs. I'm very please with her service and responsiveness."
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david flores

April 2, 2024

5  out of  5 rating by david flores
"Quick easy and reliable Monsera is the best"
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Luis Saucedo

April 2, 2024

5  out of  5 rating by Luis Saucedo
"I always have a great experience with my agent, Monce. She takes the time to make sure that I am taken care and my needs are met. I appreciate her customer service."
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Bharat Thakkar

March 14, 2024

4  out of  5 rating by Bharat Thakkar
"I just switched over to State Farm with this location and very happy with their customer service and product. Specially Mary Rodica is a great representative when it comes to product knowledge and customer service"
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Hirak Kumar

March 5, 2024

1  out of  5 rating by Hirak Kumar
"No complaint with State farm but insurance worst agent to work with."
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Satya Sridhar Karri

February 27, 2024

5  out of  5 rating by Satya Sridhar Karri
"Thanks to Varun Shastry, I had to move from different insurance provider to State Farm as my previous provider increased the price, Varun helped to me to get the best rate available and started the insurance in less time. He is professional and friendly, i will definitely recommend others to get in touch with him."
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Amanda Pringle

February 6, 2024

5  out of  5 rating by Amanda Pringle
"I was having the WORST day, my previous provider (UAI) TRIPLED my policy price due to a system error that put my car in the Hyundai safety recall. It was not!! I was incredibly overwhelmed and scurrying to find an affordable policy. Mary found my inquiry online and SHE reached out to me. Not only did she help me with getting an affordable policy but started me on a life insurance policy!!! Shoutout to Mary for being logical while empathetic and helping me turn my panic around!! I would trust her with my life AND my money. I am so thankful there are people working in the insurance field that are knowledgeable and kind. A+ to whoever hired her and I want the best for her. I guess growing up really is getting excited about your insurance agent."
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kimyra lattimore

January 16, 2024

5  out of  5 rating by kimyra lattimore
"Mary R was very sweet and personable when helping me establish a plan with State Farm. The whole process was a breeze with her. I recommend this agent to others. :)"
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Keith Hicks

October 27, 2023

2  out of  5 rating by Keith Hicks
"Service was OK until I needed to split the policy between my ex wife and I. I was disappointed from the lack of followup and kept getting excuses after excuses from associates as to why they haven't followed up. I was promised policy mailings that I never received. Even when I was married, my wife would complain about how rude Mary was and I now see why. I recommend to pursue a different office."
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Oluniyi Aiyegbusi

September 23, 2023

5  out of  5 rating by Oluniyi Aiyegbusi
"Mary has been a wonderful sales manager, I have the option of All States and State Farm but to my surprise, I go for State Farm, Mary sweet talked me that made me succumbed to State Farm, she has a good sales promotions, keep it up"
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Rhodora Bingayen

July 31, 2023

5  out of  5 rating by Rhodora Bingayen
"Varun Shastry has been very helpful. Great with the client and on point what he does. Kudos for him. Thank you for all your help. Rhodora"
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Erica Bohac

July 26, 2023

5  out of  5 rating by Erica Bohac
"Mary was excellent in helping me get established with State Farm. I received a renewal quote from my previous company that was almost double what Mary and her team were able to offer. The process and communication was easy and seamless. Highly recommend!"